Privacy Policy

Weyne Ventures ("we", "our", "Wild Monkeys") respects your privacy. This policy explains what personal data we collect on wildmonkey.in, how we use it, and your rights over it. This policy complies with the Digital Personal Data Protection Act, 2023 (India).

1. Data we collect

• Order data: name, shipping address, phone number, email address, order items, pincode.
• Payment data: processed by RBI-licensed payment aggregators (Stripe / PayU). We do not store card, UPI, or bank credentials.
• Optional: newsletter email if you subscribe; feedback if you submit our contact form.
• Automatic: IP address, device, browser type, and pages visited (via cookies and standard analytics).

2. How we use your data

• To fulfil your order — process payment, ship the product, share tracking updates.
• To send transactional notifications (order confirmation, dispatch, delivery) via email, SMS, or WhatsApp.
• To send marketing emails only if you opted in — with a clear unsubscribe link in every message.
• To detect fraud, prevent abuse, and improve our website.
• To comply with legal, tax, and regulatory obligations in India.

3. Who we share it with

• Payment aggregators (Stripe / PayU / Razorpay) — for processing payments.
• Logistics partners (e.g., Delhivery, Shiprocket, India Post) — for delivering your order.
• Communication tools (email/SMS/WhatsApp providers) — for sending updates.
• Legal authorities — only when required by valid law, court order, or government request.

We never sell your personal data to any third party.

4. Data retention

Order and invoice records are retained for at least 8 years to comply with Indian tax laws. Marketing data is deleted within 30 days of unsubscribing. Contact form messages are deleted after 12 months.

5. Cookies

We use essential cookies to keep your cart working and analytics cookies to understand traffic. You may disable cookies in your browser; some features (like the cart) may not work if you do.

6. Your rights

• Access a copy of the data we hold about you.
• Correct inaccurate data.
• Request deletion (subject to legal retention obligations).
• Withdraw consent for marketing at any time.

Write to pranav.ngng@gmail.com to exercise any of these rights. We respond within 30 days.

7. Security

We use HTTPS/TLS encryption across the site, hashed and access-controlled databases, and rely on PCI-DSS compliant payment aggregators. No system is 100% secure — please use a strong, unique password on any account you create.

8. Children

Our products are not directed at children under 13. We do not knowingly collect data from anyone under 13.

9. Changes

We may update this policy occasionally. The "Effective" date at the top will change. Continued use of the site after changes means you accept the updated policy.

10. Grievance officer

In line with the IT Act, 2000 and the DPDP Act, 2023, our grievance officer is:
Pranav (Founder, Weyne Ventures) · pranav.ngng@gmail.com · +91 962-394-3101